Terms of Service
1. Introduction
These Terms of Service govern your use of Nanny Admin, our website located at https://www.nannyadmin.com, and any related services provided by TheAdminCompany Ltd.
Nanny Admin is a mobile application owned and operated by TheAdminCompany Ltd. (registered in England & Wales, company number 15826571). These Terms apply solely to the Nanny Admin app and its associated website at https://www.nannyadmin.com.
You must be at least 16 years old to create an account or use Nanny Admin. By doing so, you confirm that you meet this minimum age requirement and have the capacity to enter into a binding agreement.
When you create a Nanny Admin account or use Nanny Admin, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. By using Nanny Admin, you also agree to our Privacy Policy. We may collect technical information about your device, operating system, and usage patterns to maintain and improve performance as described in that Policy.
If you do not agree with these Terms of Service, you are prohibited from further using the app, accessing our website, or using any other services provided by TheAdminCompany Ltd.
If you access or download Nanny Admin from (1) the Apple App Store, you agree to any Usage Rules set forth in the App Store Terms of Service; and/or (2) the Google Play Store, you agree to the Android, Google Inc. Terms and Conditions including the Google Apps Terms of Service.
We, TheAdminCompany Ltd., reserve the right to review and amend these Terms of Service at our sole discretion. We will give reasonable notice of material updates via an in-app notification or email, and continued use of Nanny Admin after the effective date constitutes acceptance of the revised Terms. Any changes take effect immediately once published on our website.
These Terms of Service were last updated on 4 November 2025.
2. Limitations of Use
By using Nanny Admin and our website, you warrant on behalf of yourself, any entity who you represent who has entered into these Terms of Service, and your users that you will not:
- modify, copy, prepare derivative works of, decompile, or reverse engineer Nanny Admin or any materials and software contained within Nanny Admin or on our website;
- remove any copyright or other proprietary notations from Nanny Admin or any materials and software contained within Nanny Admin or on our website;
- transfer Nanny Admin or any of its associated materials to another person or “mirror” the materials on any other server;
- knowingly or negligently use Nanny Admin or any of its associated services in a way that abuses or disrupts our networks or any other service TheAdminCompany Ltd. provides;
- use Nanny Admin or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
- use Nanny Admin or its associated services in violation of any applicable laws or regulations;
- use Nanny Admin in conjunction with sending unauthorised advertising or spam;
- harvest, collect, or gather user data without the user’s consent; or
- use Nanny Admin or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.
3. User Accounts
To use Nanny Admin, you must create an account with accurate and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must notify us immediately if you suspect unauthorised access. We reserve the right to suspend or terminate any account for breach of these Terms or misuse of the app.
4. Intellectual Property
The intellectual property in the materials in Nanny Admin and on our website are owned by or licensed to TheAdminCompany Ltd. You may download Nanny Admin to view, use, and display the application on your mobile device for your personal use only.
This constitutes the grant of a licence, not a transfer of title. This licence shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by TheAdminCompany Ltd. at any time.
5. User Content
You retain ownership of the data and content you input into Nanny Admin. You must not upload, store, or share any unlawful, offensive, or infringing material. You are solely responsible for ensuring you have the right to use any content you submit. We may remove or restrict access to content that violates these Terms. You are responsible for backing up your data.
6. Device Ownership
If you install Nanny Admin on a device you do not own, you must have the owner’s permission. You are responsible for complying with these Terms regardless of device ownership.
7. Automatic Updates
You give us permission to download and install updates to Nanny Admin on your device in accordance with your privacy preferences. This permission can be revoked at any time by deleting Nanny Admin from your device. We may occasionally require you to install updates to continue using Nanny Admin. If you decline updates, some features may not function.
8. Liability
To the fullest extent permitted by law, Nanny Admin and its content are provided “as is” and without warranties of any kind. We do not guarantee that the app or its data will be error-free, uninterrupted, or secure. You acknowledge that data loss or corruption can occur despite reasonable care.
We are not liable for any indirect, incidental, special, or consequential loss, or for any loss of data, profits, business, goodwill, or opportunity, whether foreseeable or not. Our total aggregate liability for any claim arising out of or relating to your use of Nanny Admin will not exceed £50 per user (or the total amount you have paid to use the app, if greater).
Nothing in these Terms limits or excludes liability that cannot legally be limited. Your statutory rights under the Consumer Rights Act 2015 remain unaffected.
9. Subscriptions and Payments
Nanny Admin is currently free to use. Future versions may include optional paid features or subscription plans (“Paid Features”). Details of pricing, plan options, and included features will always be displayed in the app before purchase.
If you choose to subscribe, payment will be processed through your Apple App Store or Google Play account as an auto-renewable in-app purchase. Subscriptions are billed in advance on a monthly or annual basis, depending on your selection, and will renew automatically unless cancelled at least 24 hours before the end of the current period through your App Store or Google Play account settings.
Prices are shown in your local currency (where supported) and include any applicable taxes. We reserve the right to change pricing, plans, or features at any time; any changes will be applied to future renewals with reasonable notice. Using the app may also involve standard internet or mobile-data charges from your provider, which you are responsible for.
10. Trials
We may occasionally offer free or discounted trial periods. If you start a trial that requires payment details, the regular subscription price will apply automatically when the trial ends unless you cancel before that time through your App Store or Google Play account. The first payment will be taken on the day after the trial period expires.
11. Cancellations and Refunds
You can cancel a subscription at any time through your App Store or Google Play account settings. Refunds are handled directly by the App Store or Google Play under their respective policies; TheAdminCompany Ltd. cannot process or override these refunds. Once a payment has been processed, we do not issue partial or prorated refunds except where required by law.
12. Payment Failures and Account Changes
If a renewal payment fails, your access to paid features may be suspended or downgraded to the free plan until payment is successfully completed. We may also terminate or adjust your subscription if we discontinue the service or if continued access would breach these Terms.
13. Accuracy of Materials
The materials appearing in Nanny Admin or on our website are not comprehensive and are for general information purposes only. To the extent permitted by law, TheAdminCompany Ltd. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials in Nanny Admin or on our website, or otherwise relating to such materials or on any resources linked to Nanny Admin and our website.
14. Links
TheAdminCompany Ltd. has not reviewed all of the sites linked to Nanny Admin or on its corresponding website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by TheAdminCompany Ltd. of the site. Use of any such linked website is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.
15. Third-Party Services
Nanny Admin may integrate with third-party services such as Google Maps or analytics tools. Use of those services may be subject to separate terms and privacy policies. We are not responsible for the availability, accuracy, or conduct of any third-party service, nor do we endorse them.
16. Location Data
Certain Nanny Admin features (such as trip-tracking) use your device’s location data. You can disable location services in your device settings; however, some functionality will stop working. By enabling these services, you consent to our processing of location data as described in the Privacy Policy.
17. Notice Regarding Apple
To the extent that you are using or accessing Nanny Admin on an iOS device, you acknowledge and agree to the terms of this clause. You acknowledge that these Terms of Service are between you and TheAdminCompany Ltd. only, not with Apple Inc. (Apple), and Apple is not responsible for Nanny Admin and any materials available in Nanny Admin.
Apple has no obligation to furnish you with any maintenance and support services with respect to Nanny Admin.
If Nanny Admin fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to Nanny Admin and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be our responsibility.
Apple is not responsible for addressing any claims by you or any third party relating to Nanny Admin or your use of Nanny Admin, including but not limited to (1) product liability claims; (2) any claim that our mobile application fails to conform to any applicable legal or regulatory requirement; and (3) claims arising under consumer protection or similar legislation.
Apple is not responsible for the investigation, defense, settlement and discharge of any third-party claim that our mobile application infringes that third party’s intellectual property rights.
You agree to comply with any applicable third-party terms when using Nanny Admin, including any Usage Rules set forth in the Apple App Store Agreement of Service.
Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms of Service and, upon your acceptance of these Terms of Service, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Service against you as a third-party beneficiary of these Terms of Service.
You hereby represent and warrant that (1) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a ‘terrorist supporting’ country; and (2) you are not listed on any U.S. Government list of prohibited or restricted parties.
18. Right to Terminate
We may suspend or terminate your Nanny Admin account and right to use Nanny Admin and these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.
You may also terminate your account at any time by deleting your account within the app or by contacting us at hello@nannyadmin.com. Termination does not affect any rights or obligations that have already accrued.
We may discontinue Nanny Admin or specific features with reasonable notice. Where feasible, we will notify you before discontinuation.
19. Severance
Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.
20. Transfer of Rights
We may transfer our rights and obligations under these Terms to another organisation. We will notify you if this happens and will ensure that the transfer does not affect your rights.
You may not transfer your rights or obligations under these Terms without our prior written consent.
21. No Third-Party Rights
No person other than you and TheAdminCompany Ltd. has any right to enforce any term of these Terms under the Contracts (Rights of Third Parties) Act 1999.
22. Language
These Terms and all communications with you are in English. If translated versions differ, the English version prevails.
23. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. You may bring legal proceedings in respect of Nanny Admin only in the courts of England and Wales.
24. Support and Complaints
If you experience issues using Nanny Admin, need technical assistance, or wish to make a complaint, please contact us at hello@nannyadmin.com. We aim to acknowledge all messages within a reasonable timeframe and resolve complaints as quickly as possible.
25. How We Communicate
We may contact you by email or through in-app notifications using the contact details provided in your account. You are responsible for keeping your contact information accurate and up to date so that you receive important notices about your account and any changes to these Terms.
26. Alternative Dispute Resolution
If you are unhappy with how we handle any complaint, you may refer it for Alternative Dispute Resolution (ADR) through Ombudsman Services. ADR is free to use, and you may still bring court proceedings if you are not satisfied with the outcome.
27. Business vs Personal Use
Nanny Admin is intended for domestic and personal use. If you use the app for business purposes, we are not liable for any loss of profit, revenue, data, or business opportunity.
28. Contact Information
For questions or concerns about these Terms of Service, please contact us: hello@nannyadmin.com.